Required skills

communication skills to

determine and confirm taxation preparation requirements and deal with clients using questioning and active listening as required

liaise with others share information listen and understand

use language and concepts appropriate to cultural differences

research skills such as

accessing and managing financial services information

accessing and interpreting taxation legislation documentation

literacy skills for analysing information needs and preparing clear written advice for clients and taxation lodgement documentation

numeracy skills for financial calculations and analysis

IT skills for developing and using spreadsheets and databases and using internet information

learning skills to maintain knowledge of changes to taxation legislation and requirements

problem solving skills to identify any taxation issues that have the potential to impact on client services and to develop options to resolve these issues when they arise

organisational skills including the ability to plan and sequence work and correctly schedule taxation lodgements

Required knowledge

ethical considerations for the handling of taxation returns including

conflict of interests

confidentiality

disclosure requirements

income tax legislation

options methods and practices for deductions benefits and depreciation

Commonwealth government taxes and charges

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

interpret and comply with statutory requirements and Commonwealth taxation legislation

apply organisational policies and procedures and accounting principles and practices

gather and verify data to calculate taxable income and review for compliance

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

access to internet

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

assessment requirements set by the Tax Practitioners Board

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

verbal or written questioning on underpinning knowledge and skills

setting and reviewing business taxation simulations

evaluating samples of work

Guidance information for assessment

Business policies and procedures may include:

Discrepancies may include:

Assets and liabilities may include:

Tax may include:

Revenue gathering practices may include:

Source documentation may include:

Revenue documentation may include:

Returns and statements may include:

Obligations may include:

Statutory requirements may include: